Submit a request – ID90 Travel

Your email address

First and last name

What do you need assistance with?

Which is the flights issue you are reaching out about?

Do you already have a reservation?

Which one do you need help with?

Are you a Travel & Tourism employee, friends/family or any others?

Employer

Employee number

Transporting airline

Itinerary number

Confirmation code (PNR)

Reason for your trip

For cruise-related assistance, please contact our Cruise Support Team by calling 1-877-214-5485 or sending an email to cruises@id90travel.com. Do you still need help?

Visit this link for more information: https://id90travel.zendesk.com/hc/en-us/articles/28954685144091-Cruises-Contact-Information

For airport transfers-related assistance, please contact our supplier, Cartrawler, by calling 1-646-652-0166 (available 24/7). Do you still need help?

Visit this link for more information: https://id90travel.zendesk.com/hc/en-us/articles/28955267358875-Cancel-or-Modify-Your-Airport-Transfers

For car rental-related assistance, please contact our supplier, Cartrawler, by calling 1-646-652-0166 (available 24/7). Do you still need help?

Visit this link for more information: https://id90travel.zendesk.com/hc/en-us/articles/28954916779035-Modify-Your-Car-Rental

For activities-related assistance please contact our supplier, Viator. Do you still need help?

Visit this link for more information: https://id90travel.zendesk.com/hc/en-us/articles/30978927947035-Contact-Viator-Customer-Support

Description

Provide all relevant details to help us resolve your issue, including your employee number and company name. Please include booking confirmation numbers, where applicable. For new account requests, please provide supporting documentation (e.g. employee badge) to help us validate that you are an active or retired employee.

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