How to Cancel Your Pre-paid Car Rental Booking

• Free cancellation is available depending on the cancellation policy.

• On the ID90 Travel platform, you can cancel your reservation outside the penalty window.

• Cancel your booking on your ID90 Travel account by clicking on CANCEL RESERVATION.

 

• Once your booking is canceled, a green pop-up message will show:

 

⚠️If your rental is past-dated or is already in progress, it is not eligible for a refund.

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Payment-related Inquiries

All payment-related inquiries will be managed directly by our supplier, Cartrawler. You will not see charges from ID90 Travel on your bank statement, as all charges are processed by Cartrawler.

Cartrawler Contact Information

• Phone: [phone] // [phone]
• Hours: Available 24/7

• Email: [e-mail]