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  1. ID90 Travel
  2. Frequently Asked Questions
  3. Hotels

Hotels

  • I've just returned from my trip and had a terrible experience at my hotel. What should I do?
  • I've arrived at the hotel and my room isn't what I expected. What should I do?
  • I'd like to change my check-in or check-out date. How do I modify my hotel reservation?
  • Why does the rate sometimes change after selecting a hotel or room?
  • Can I hold a hotel reservation and pay for it later?
  • Are all rooms all-inclusive if the property is listed as all-inclusive?
  • If I book a hotel for a family member or friend, do I have to be there? Do they need my airline badge to check in?
  • I booked a non-refundable room and I need to cancel. What should I do?
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