Who can use Flex? February 10, 2020 23:05 Updated Flex is only available for airline employees. Related articles How can I respond to requests? What is a Flex Request? Who do I contact if I need information about my eligible travelers' benefits? Will my token be refunded if my request doesn’t get answered? Who can view flight load information provided by me or other users? Comments 0 comments Please sign in to leave a comment.