I booked a non-refundable room and I need to cancel. What should I do?

ID90 Travel offers both "refundable" and "non-refundable" hotel room rates.

While all ID90 Travel rates are typically much lower than what you'll find on "public" booking sites (at least 20% lower on average), our rates on non-refundable rooms tend to be significantly lower still - as much as 70% off what you'll find anywhere else.

To secure these exclusive negotiated discount rates, the hotels require us to guarantee that once a booking is made, it will not be cancelled.

For this reason, we are unable to accommodate refund requests for non-refundable hotel bookings.

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